Performance Coordinator (Senior Administrator)

Performance Coordinator (Senior Administrator)

Full Time

£22,000 - £25,000

We need help. The company is growing and we are struggling to keep in touch with the details. These elements were easy to keep track of with a small work family but we now need this new role to support the Office Manager and Managing Director to get things done.  

This is a rare opportunity to work closely with the top tier of a company in such a varied role. You will be taking ownership of our bespoke task and performance management system. You will be an advocate of the system, review people’s tasks, review 1:1 appraisals and bring it all together to provide insights and recommendations. You will also provide administrative support to the Office Manager and Managing Director. 

This is an exciting role being in touch with many areas of our business and working at a high level with senior leaders. We are a very IT literate business but this role also requires delicate people skills and composure. You will learn a ton of things and for the right person that likes to be challenged and who can cope with high momentum, it’s a very rewarding role and an exciting time to join the company.

Want to work in an agile, fast-paced, high performing environment? - what are you waiting for!


Day to Day Job

  • Take ownership of the future development of the task & performance management system, looking for ways to improve it, then communicating this to the IT department

  • Review and challenge how the departments are performing against their aims and objectives. 

  • Optimise the task management system through detailed checking, chasing, supporting, and training users to get tasks achieved

  • Review monthly 1:1 appraisals across the business, providing insights and recommendations

  • Monitor the timely completion of the 1:1’s and follow up 

  • Present various reports to the Senior Leadership Team 

  • Providing administrative support ranging from research, project planning, preparation of meetings, drafting of documents, and other interesting follow up tasks.

  • Attend and contribute to meetings

Desired Skills

  • Ready and willing to take on and cope with a broad range of tasks with minimal supervision

  • Have the ability to look at a problem and come up with a solution

  • Be comfortable with making decisions and proactive approach

  • Able to work in a fast-paced environment and the ability to cope with momentum and ever-changing demands

  • Possess a high level of organisational  skills and the ability to multitask 

  • Have an open-minded approach with an eye for detail

  • Ability to communicate at all levels, including presenting information to Directors

  • Judicious and discreet in your conduct

  • Naturally curious and a desire to learn

  • Proficient in MS Office, specifically Excel, Word & PowerPoint or equivalent

  • Good report writing and presentation skills

  • You will be someone who doesn't rely on spell check too often !!

  • This is an office-based role where flexibility and a strong work ethic is essential


  • On top of a competitive salary, we have a great bonus scheme available to all full-time employees, driven by your performance and discussed in your monthly one-to-one meeting with your line manager

  • A 20% staff discount available across the products we sell, ranging from the newest video games, board games, and collectables, to technology, clothing, and home and garden products

  • Modern facilities including free parking, free hot drinks (tea, coffee, and hot chocolate), free fresh fruit, and a cool chill-out room kitted with the latest games, consoles, and Netflix (Although currently working remotely). We’re located right next to a KFC, McDonalds, and Costa if that’s your cup of tea!

  • 22 days holiday (+ Bank Holidays) and an incremental holiday allowance, with an extra day at 3 years service, another at 4, and another at 5

  • Staff events throughout the year and an amazing Xmas party

  • Most importantly, we offer truckloads of job satisfaction


Applying for Performance Coordinator (Senior Administrator)

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