Performance Scout (Business Analyst with a difference!)

Performance Scout (Business Analyst with a difference!)

Full Time

£23,000 - £28,000

We need help. The company is growing and we are struggling to keep in touch with certain metrics & KPIs. These elements were easy to stay in touch with when we were smaller but now we need this new role to help measure performance across commercial elements, people & systems performance.

This is a rare opportunity to work closely with the top tier of a company, working across a broad range of areas in analysis and reporting. You will “test, track & trace” a range of things to supply real time information in order to make the most informed recommendations to enable business continuity and increased performance. Want to work in an agile, fast-paced, high performing environment? - what are you waiting for!

This is an exciting role being in touch with many areas of our business and working at a high level with senior leaders. We are a very IT literate business but this role also requires delicate people skills and composure. You will learn a ton of things and for the right person that likes to be challenged and who can cope with high momentum, it’s a very rewarding role and an exciting time to join the company.


Day to Day Job

  • Collate reports to deliver to the MD in various areas of business performance against KPIs

  • Reviewing and challenging how the departments are performing against their aims and objectives, reporting the findings back to the Senior Leadership Team by way of reports and attending meetings

  • Reviewing any incident reports and working with stakeholders to recommend robust measures to prevent further incidents

  • React to system notifications across multiple areas of the business

  • Optimise the task management system through checking and supporting users

  • Work with heads of departments to identify problems and find solutions across the business

  • Reviewing processes and procedures across the business providing recommendations

  • Track and report on project progress

  • Attend and contribute to selected meetings

  • Providing admin support to the MD & Office Manager as required

Desired Skills

  • Ready and willing to take on and cope with a broad range of tasks with minimal supervision

  • Analytical skills, the ability to collect and analyse information and present recommendations

  • Have the ability to look at a problem and come up with a solution

  • Comfortable with making decisions

  • Able to work in a fast pace business environment and the ability to cope with momentum and ever changing demands

  • Posses a high level of organisational skills and the ability to multitask

  • Have an open minded approach with an eye for detail

  • Ability to communicate at all levels, including presenting information to Directors

  • Judicious and discreet in your conduct

  • Naturally curious

  • Proficient in MS Office, specifically Excel, Word & powerpoint or equivalent

  • A level educated


  • On top of a competitive salary, we have a great bonus scheme available to all full-time employees, driven by your performance and discussed in your monthly one-to-one meeting with your line manager

  • A 20% staff discount available across the products we sell, ranging from the newest video games, board games and collectables, to technology, clothing and home and garden products

  • Modern facilities including free parking, free hot drinks (tea, coffee and hot chocolate), free fresh fruit and a cool chill out room kitted with the latest games, consoles and Netflix. We’re located right next to a KFC, McDonalds and Costa if that’s your cup of tea!

  • 22 days holiday (+ Bank Holidays) and an incremental holiday allowance, with an extra day at 3 years service, another at 4, and another at 5

  • Staff events throughout the year and an amazing Xmas party

  • Most importantly, we offer truck loads of job satisfaction


Applying for Performance Scout (Business Analyst with a difference!)

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