Online Merchandising Manager

Online Merchandising Manager

Full Time

£25,000 - £30,000

Here at Xbite, we are a home for bespoke eCommerce expertise, an online retailer for over 100,000 products including home-ware, video games, card & board games and we put the fun into what we do! We have just sold our 18 millionth item across 60 sales channels in over 100 countries.

18 million items sold. That number never fails to excite me. The work that goes into sourcing and distributing these items is one thing, but making them attractive and accessible to our target audiences to get that volume of sales is down to our merchandising team. 

Our Merchandising team is responsible for all the content produced for our products from imagery (photography) and video to creative copy and key attributes. We have branded products sourced through distribution but we also have our own in-house brands where we design and coordinate the manufacture of our own products (check out and to get a flavour for our in-house brands). The team is growing rapidly and we need a creative and organised manager to allow us to create content that takes us to the next level. The role requires a broad understanding of content creation, from getting behind a camera to gathering data from multiple sources online. 

Reporting directly to our Head of Sales & Marketing, you will be contributing significantly to our Sales & Marketing Department aims in a key role focused on delivering our website and marketplace sales growth plans by making our products stand out in the digital world as best in the market. We need you to make our customers say WOW when they consume our imagery, watch our videos and read our descriptions.

Free to make the role your own, you will not be micromanaged and will have the creative freedom to trial new techniques, features and software to level up our content and develop the team that you will be responsible for. We currently have 6 content creators at different levels of seniority, from apprentice to supervisor - building and developing the team so they can deliver WOW content is your number one objective. Through coaching and mentoring we want to build the best content team in our field.

You will help in the development of our in-house studio which is currently a temporary fixture but we have plans to make it permanent this year with our new £1.8m office fit out. You will also utilise locations across the UK to get the best settings for our product media.

If you are a creative director of content and a natural problem solver with a knack for developing people then we cannot wait to let you loose in our Merchandising team. 

We can’t skirt around the experience we are looking for and if you’re still reading, I’m pretty confident we’re ticking a lot of boxes for you! We really need you to be able to demonstrate a Minimum 3+ years in a Senior Product Content role ideally within an e-comms space including; Photography, videography and of course formidable copywriting skills. You will have become an expert with editing software such as Adobe. Not only will you be an expert in creating content but you will be commercially focussed with an understanding of target audiences. With an organised approach, you will be able to demonstrate how you manage tone and feel for content - you will be managing merchandising for thousands of products so these organisational skills will really be put to the test!. 

There is of course loads in this for you as well. In addition to a competitive salary, we run a performance related bonus structure for work over and above what we expect, staff discounts and free credit to spend on each month, onsite parking and company events to name but a few, you can find more details at


Applying for Online Merchandising Manager

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