Online Sales Assistant

Online Sales Assistant

Full Time

£14,000 - £22,000

Due to increased demand, we are recruiting for a eCommerce Assistant to join the ever expanding Sales & Marketing team. As part of one of our core sales focus areas, this role will be invaluable to us as we increase the number of channels that we are active in. If you have eCommerce experience (don’t worry too much if not), and you want to be part of a dynamic, ambitious and thriving business, then please apply today!


Day to Day Job

  • Optimising our inventory and listings to increase sales

  • Using our mailbox client to contact customers with pre-order content

  • Dealing with requests from our Customer Relations & Commercial Department

  • Custodian of 30+ Marketplaces Management & Health

  • Liaising with our Marketplace account managers

  • Responding to intellectual property complaints

  • Liaising with the Commercial Department about products with negative feedback.

  • Reviewing orders for successful delivery

Desired Skills

  • Computer and MS office literate

  • Have great organisational skills and attention to detail.

  • Be motivated, enthusiastic and agile

  • Be a great communicator

  • Be fast thinking, and a problem solver

  • Perform under pressure

  • Be willing to learn and self invest in your development

  • Have an eye for detail and quality


  • On top of a competitive salary, we have a great bonus scheme available to all full-time employees, driven by your performance and discussed in your monthly one-to-one meeting with your line manager

  • A 20% staff discount available across the products we sell, ranging from the newest video games, board games and collectables, to technology, clothing and home and garden products

  • £10 monthly credit to spend on our IHB products on Roov 

  • Although you may be working from home, we have modern facilities including free parking, free hot drinks (tea, coffee and hot chocolate), free fresh fruit and a cool chill out room kitted with the latest games, consoles and Netflix. We’re located right next to a KFC, McDonalds and Costa if that’s your cup of tea!

  • 22 days holiday (+ Bank Holidays) and an incremental holiday allowance, with an extra day at 3 years service, another at 4, and another at 5

  • Staff events throughout the year and an amazing Xmas party

  • Most importantly, we offer truck loads of job satisfaction


Applying for Online Sales Assistant

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