Message from our Managing Director and founder, Nick Whitehead:
“Since 2004 Xbite’s success has been supported by meaningful relationships with others. I value long term relationships with mutual benefit and we take pride in supporting our supply partners from creating opportunities right down to ensuring bills are paid on time!
If we fail to meet our supplier expectations I welcome direct contact to ensure my company maintains the high standards we set.”
Xbite Ltd have been a valued customer for three years since we first partnered. The company appears to have clear objectives, are situated in a class leading custom built facility and operate in both UK & international markets.
The buying team headed by Amy, are friendly & professional and their experience in online retail was translated into rapid sales growth from selected trial lines.
Once established, one of the main benefits from the team is that they listen & research suggested ranges & new lines. Their communications always give clear guidance towards ranges that work for them, but they are also happy to experiment & extend into areas that are less familiar. Extra time spent analysing business & promoting new opportunities has led to incremental growth.
The team work through any issues before they become onerous and accordingly the day to day activities of inputting, invoicing & logistics flow seamlessly.
I feel that Xbite Ltd value their Suppliers as much as their Customers, consequently it is a pleasure to work with them & I am looking forward to developing their business over the next three years.
Mattel Sales Agent
Thames and Kosmos UK have been supplying Xbite with games for a number of years. They are a valued customer and one of our favourites. Xbite place regular orders, pay on time and are unfailingly pleasant and friendly on email. Amy Jackson, Senior Buyer, is our key contact and we would recommend her, and the company to anyone looking to use their services.
Thames and Kosmos UK
We have worked closely with Xbite Ltd for more than 3 years and it has been a very positive relationship for us. Having both a professional and friendly approach, fast reacting to the market trends and keen to grow brands with us. Communication between us and Amy is excellent and as a business they have reflected our brand in a very positive way. We are looking forward to continuing to grow between us, the future looks bright
I have worked with Amy with this company and others before and I have found her and her team both professional and driven. Xbite have a view of the industry to be commended and with their purpose built offices and warehousing are making themselves a real force.
We have a good working relationship with Amy, who’s proactive, and open to looking at new products and brands. In the last year we’ve seen A significant increase in turnover a lot of hard work and working together has enabled us to do this.
With so many new challenges facing our sector in a world that is increasingly changing, it is apparent that the customer/supplier relationship is more important than ever. We are keen to ensure the whole supply chain is profitable and sustainable and inline with our values. We are looking for support and focus from our suppliers and the more attention we receive, the more attention that will be reciprocated.
We value the support given to suppliers and look to resolve issues quickly should they arise and pay our bills on time. So let's collaborate and seek new opportunities to make progress together